Effective Date: 10/25/2024

At Lapro, we’re committed to providing our customers with the best experience possible. We stand behind the quality of our services and want you to be completely satisfied with your purchase. That’s why we offer a 14-day money-back guarantee on all new subscriptions.

1. 14-Day Money-Back Guarantee

If, for any reason, you’re not completely satisfied with your Lapro subscription, you may request a full refund within 14 days of your initial purchase.

2. Eligibility Criteria

To be eligible for a refund under the 14-day money-back guarantee, please note the following:

New Subscriptions: The refund applies only to new customers or first-time purchases of a subscription plan. The 14-day period begins from the date of your initial payment.

Refund Request: You must submit your refund request within 14 days of the purchase date.

3. How to Request a Refund

To request a refund, contact our support team at support@lapro.io within 14 days of your purchase. Include your account details and, if you’d like, the reason for your request. Our team will review your request and confirm the refund within 3-5 business days.

4. Refund Process

Once approved, refunds will be processed back to the original payment method. Please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.

5. Non-Refundable Items

The following are not eligible for a refund under the 14-day money-back guarantee:

Renewals: Subscription renewals or recurring payments do not qualify. Please cancel your subscription before the next billing cycle if you do not wish to continue.

One-Time Purchases: Any individual templates or tools bought as one-time purchases are non-refundable.

Promotional Offers: Products or services bought as part of a promotion are non-refundable unless otherwise stated in the promotion’s terms.

6. Changes to the Refund Policy

Lapro reserves the right to modify or update this Refund Policy at any time, with changes effective immediately upon posting on our website. Continued use of our services after any updates will indicate acceptance of the modified policy.

7. Contact Us

If you have questions about this Refund Policy, please reach out to us at: support@lapro.io.